Support

On the sign-in screen, tap Forgot password and enter the email address you signed up with. You'll get a reset link by email. If it doesn't arrive within a few minutes, check your spam folder, then email us and we'll help.

Open the menu in the app and tap Delete account at the bottom of the sidebar. This permanently removes your account and all of your study progress. If you'd rather we did it for you, email us from the address on your account and we'll action it.

Progress is tied to your account, so first check you're signed in with the same email you normally use. If you're signed in and progress is still missing, email us with your account email and roughly when you last saw it — we can look into it.

Every condition is written from published national guidance and each one cites its sources in the app. Open any condition and tap the Sources tab to see the exact guidelines it was written from, with links to the original documents. The full reference list is under Sources & References in the menu. Publishers include:

• NICE — National Institute for Health and Care Excellence
• NHS Health A to Z
• Resuscitation Council UK
• British National Formulary (BNF)
• British Thoracic Society
• Royal College of Obstetricians and Gynaecologists
• and other UK specialty societies and royal colleges, listed in full in the app.

Please tell us — email us with the condition name and what you think is wrong, and we'll check it against the current guidance and correct it. Guidance changes, and we'd rather hear about it.

Study content is available without a connection once the app has loaded. Syncing your progress across devices, signing in and opening source links all need an internet connection.

No. ClinicalMind is free to use and has no subscriptions or in-app purchases.